Return & Exchange Policy

At Swanky by Mahnoor, we strive to ensure that every customer is satisfied with their purchase. Please read our policy carefully before placing your order.

No Returns or Exchanges for Change of Mind
We do not offer returns or exchanges for change of mind, personal preference, or dislike of the product after purchase. We encourage customers to review product details carefully before completing their order.

Damaged or Incorrect Items
We offer a refund or replacement only in cases where:

  • The item received is damaged, or

  • The wrong item was delivered.

How to Request a Replacement or Refund
If you receive a damaged or incorrect item, please email us with the following details:

  • Subject Line: Your Order Number

  • Description: A brief explanation of the issue

  • Photos: Clear images showing the damage or error

Our team will review your request and respond promptly with further instructions.

Please ensure that all claims are made within a reasonable time after receiving your order.

Thank you for shopping with Swanky by Mahnoor. We appreciate your understanding and support.

Best Regards,
Swanky by Mahnoor